Payment & Delivery
Orders are processed as soon as they are received – first come first serve. Whether your order is received online, by phone or by email it will be processed promptly. Orders received after business hours are processed in the order they are received.
Phone orders: +852 6898 3005
Email orders: firstname.lastname@example.org
HOW TO PAY
ONLINE STORE PAYMENT
We accept Bank Transfer or cheque. For Visa, Mastercard, American Express, we have to charge a 3% extra fee. We do not accept cash on delivery.
PHONE & EMAIL ORDERS
Over the phone & via email, we prefer bank transfers.
We deliver in a temperature-controlled truck to your home, office, restaurant & hotel in all parts of Hong Kong Island and Kowloon. Our standard delivery is only $100 and we offer free delivery for all orders over $1,500 *. Please note there is an extra surcharge for Discovery Bay.
*Single shipping address only. $150 will be charged to deliver items to each additional location.
GENERAL DELIVERY TIMES
All orders placed before 4pm can be delivered the next working day.
All orders placed after 4pm will be delivered in 2 days.
For same day urgent deliveries, our logistics partner charges an additional urgent fee of $300.
We ask for your mobile phone so that our delivery team can call you when they are on their way.
If you have any changes or problems with your delivery, please contact us at +852 6898 3005.
Please ask us about ordering and storing your wines with us if you are interested in this service.