What is the Vintage Wine Club Hong Kong Limited ?
The Vintage Wine Club Hong Kong Limited or Vintage is a French wine wholesaler, importing and distributing French fine wine in Hong Kong to Hotels, Restaurants, Corporates and private consumers. We are committed to give you the best price quality.
How do we select the wine ?
Our team is working directly with the winemakers in France to select our products. All our wines and spirits are special and provide a good drinking experience in Hong Kong.
What type of payment do you accept ?
We accept cheque or cash on delivery and bank transfer. For credit card payment, a 3% commission fee is applicable.
What are the delivery charges?
For orders above $1,500, delivery is free.
There will be a charge of $100 for orders below $1,500.
How long will it take for my wine to be delivered ?
Orders will be processed in less than 24h.
> For orders received before 4pm, delivery will take place the next working day.
> For orders received after 4pm, delivery will take place in D+2.
Who handles the delivery ?
We have our own drivers to provide the fastest and safest delivery service. You can trust us, your wine is in good hands, delivered in refrigerated trucks.
I need to receive my order at an appointed day and time. Is that possible ?
Yes ! you can provide us with your delivery instructions by email at firstname.lastname@example.org once your order is placed.
Slot 1 : Morning between 10am and 2pm
Slot 2 : Early afternoon between 2pm and 6pm
and indicate your chosen date(s) or day(s) of the week. You may also add any other useful comments such as housekeeper’s contact number, holidays dates to avoid, or instruction to hide your delivery in your shoe cabinet, etc. We will do our best to accommodate.
What do I do if a bottle is broken in transit ?
No worries. Please notify us at email@example.com within 24 hours of your delivery. We will proceed to a refund if you have accepted the package.
I am looking for a certain wine which is not listed on your website. How can I get it ?
Unfortunately, not all the wines that we carry are available on the website yet (though we are gradually putting in more selections for you!).
Do you have an old wines list ?
Yes, we have a special Old Wines list available upon request. All wines are stored properly in Hong Kong and available for express delivery.
Can I buy Bordeaux En-Primeurs with Vintage ?
Yes, thanks to our partnership with Ficofi, we are able to give you access to the best Bordeaux Grands Crus at special prices. Contact us at firstname.lastname@example.org if you need more information.
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